Privacy and Terms of Use
Article 1 (Purpose)
This clause is aimed at defining the rights, duties, and responsibilities of the cyber mall and users in relation to the Internet-related service (hereinafter “service”) provided by GRE edu.com site (hereinafter, “PREPhouse”) operated by Coreinside Co. (e-Commerce Operator).
※ This clause is also applied to e-Commerce using PC communication and wireless systems, etc. unless being contrary to the property.
Article 2 (Definitions)
① “PREPhouse” refers to the virtual business website established so that video-based lecturing can be transacted using IT equipment such as computers, smart phones, or Smart Pads, etc. in order for Coreinside Co. to provide video-aided lecturing to users; in addition, the term is also used to mean an operator who runs a cyber mall.
② “A user” refers to a member or non-member who receives any service provided by “PREPhouse” according to this clause by accessing “PREPhouse.”
③”A member” refers to any person who has signed up for membership by providing his/her personal information to “PREPhouse” and thus can continuously use the service provided by “PREPhouse” while being continuously provided with “PREPhouse”-offered information.
④ “A non-member” refers to any person who uses the “PREPhouse”-provided service without signing up for membership.
Article 3 (Clear Statement, Explanation, and Revision of Clauses)
① “PREPhouse” has posted its mail address and related information of the division, which can be used to settle the contents of any dispute or consumer grievances on the initial service screen (front side) of “PREPhouse”; nevertheless, users can also see the contents of the clause through the connection screen.
② “PREPhouse” will obtain each user’s confirmation by providing a separate connection screen or pop-up screen in order for users to understand important information, such as withdrawal of subscription, liability for delivery, and refunding conditions, etc. among the specified contents in the clause, before a user consents to the clause.
③ “PREPhouse” can revise this clause within the scope of related laws, such as Act on Consumer Protection in e-Commerce, Act on Restrictions on the Clause, Basic Laws on e-Commerce, E-Sign Act, Act on the Promotion of Utilization of Information Network, Act on Call Sale, and other Consumer Protection Laws, etc.
④ In case “PREPhouse” revises any clause, it will publicly announce the specified applicable date and reason for clause revision together with the present clause on the initial screen of the mall from 7 days prior to the applicable date until the day before the applicable date.
⑤ In case “PREPhouse” revises any clause, the revised clause should be applied to the contract only after the applicable date. Contracts made before the newly applicable date, the terms and conditions of the contract prior to clause revision will be applied as they are.
⑥ Concerning the matters not specifically mentioned in this agreement and the interpretation of this agreement, “PREPhouse” will follow the Act on Consumer Protection in e-Commerce, Act on Restrictions on the Clause, and Consumer Protection Guideline ordered by the Fair Trade Commission in e-Commerce and the related law or commercial practice.
Article 4 (Provision & Change of Service)
① “PREPhouse” carries out the business as follows:
1. Provision of Information about Video-aided Lecturing and Conclusion of Purchase Contract;
2. Delivery of Lecturing when a Purchase Contract is concluded;
3. Other business as determined by “PREPhouse”.
② In case goods and services are out of stock or in case of the change of technical specifications, “PREPhouse” reserves the right to change contract up until the point it is signed. In this case, “PREPhouse” will publicly announce the contents of the present goods and services at the previously posted place immediately by specifying the contents of the changed goods or services and the date of their provision.
③ In case “PREPhouse” changes the service contents of the contract that “PREPhouse” has agreed to provide to a user, for reason of out-of-stock goods or the change of technical specifications, “PREPhouse” will immediately notify the user of the reason at the available address.
④ In case of the preceding paragraph, “PREPhouse” will compensate for its consequential damage to a user, except in the case where “PREPhouse” proves that the act was unintentionally faultless.
Article 5 (Suspension of Service)
① “PREPhouse” can temporarily suspend the service provision for reasons of maintenance, maintenance & inspection, and replacement & failure of IT equipment, such as computers, and loss of communication.
② “PREPhouse will compensate for losses suffered by a user or a third party due to the temporary suspension of service provision for reason of section 1, except where “PREPhouse” proves it was unintentional or faultless.
③ In case “PREPhouse” fails to provide services for reason of transfer of business line, abandonment of doing business, or integration between businesses, it will notify its users of the fact through the method decided in Article 8 and compensate consumers’ losses.
Article 6 (Signing up for Membership)
① Users will make a request for membership sign-up by declaring their intention to agree to the clause after filling in their membership information according to sign-up method determined by “PREPhouse.”
② ”PREPhouse” will register users who request sign-up as members, except in the cases listed below.
1. An applicant had previously lost membership qualification according to Art.7, Section 3 of the clause; nevertheless, “PREPhouse” will make an exception for the case where three years has passed since the person lost the qualification for membership according to Art. 7, Section 3.
2. In case there exists a false entry, an omission, or a mis-entry in registered contents.
3. In case where signing up as a member is judged to noticeably cause inconvenience in terms of technical aspects of “PREPhouse”.
③ The establishment of the period of membership shall begin at the time when approval of “PREPhouse” is given to a member.
④ In case of a change to any personal information provided during sign-up according to Art 15, Section 1, a member will immediately make the changed matter known to “PREPhouse” by email or other methods.
Article 7 (Membership Withdrawal and loss of qualification, etc.)
① A member can make a request to “PREPhouse” for membership withdrawal at any time, and “PREPhouse” will promptly handle the membership withdrawal.
② “PREPhouse” can limit and halt the membership qualification of any member for reasons below:
1. In case a member provided false information at the time of sign-up request;
2. In case a member fails to pay on time the amount for purchased goods using “PREPhouse”;
3. In case a member threatens e-Commerce activities in any way, including interrupting others’ use of “PREPhouse” or expropriating “PREPhouse” information;
4. In case of any activity which is seen as taking advantage of “PREPhouse”, which is forbidden by law or this clause, or is contrary to good public order and customs.
③ In the case where a member does the same prohibited behavior more than twice or fails to correct behavior and/or provide sufficient explanation within 30 days after “PREPhouse limited and halted the membership qualification, “PREPhouse” can destroy the membership qualification.
④ In case “PREPhouse” destroys a member’s qualification, it will cancel the membership sign-up as well. In this case, “PREPhouse” will notify the relevant member of the fact, and give an opportunity to give prima facie evidence of the reason by setting a period of at least 30 days before cancelling membership sign-up.
Article 8 (Notification given to a Member)
① “In case “PREPhouse” gives notification to a member, “PREPhouse” can direct the notification to an email address designated in advance by a member in agreement with “PREPhouse.”
② In case ‘PREPhouse” needs to give notification to many and unspecified members, “PREPhouse” can substitute for individual notification by posting it on the “PREPhouse” board for more than one week; nevertheless, for matters having a major impact in relation to members’ transactions, “PREPhouse” will give individual notification to its members.
Article 9 (Request for Purchase)
For the users of “PREPhouse” making a request for purchase on the site of “PREPhouse”, “PREPhouse” will provide the following content in an easy to understand method when users make a request for purchase. Nevertheless, in case of an existing member, the application of number 2 and number 4 could be excluded.
1. Search and Selection of Goods;
2. Input of name, address, telephone No., and email address (or mobile phone No.);
3. Confirmation of the content related to sharing cost, such as the content of the clause, setting service limits on the right to subscription withdrawal, delivery fees, and installation fees, etc.;
4. Expression of confirmation or rejection of the matter specified in Number 3 above after agreeing to this clause (ex: mouse clicking);
5. Request for Purchase of goods, and subsequent confirmation or consent to the confirmation of “PREPhouse”;
6. Choice of Payment Method.
Article 10 (Establishment of the Contract)
① “PREPhouse” may disapprove the request for purchase as in Article 9 when the request corresponds to the following cases. Nevertheless, in case where “PREPhouse” makes a contract with a minor, “PREPhouse” must append the content with the statement that a minor him/herself or legal representative can cancel the contract if the minor doesn’t get approval from a legal representative.
1. In case a false entry, omission, or mis-entry is found
2. In case minors purchase goods or services, such as cigarettes and liquors, which are prohibited by the Youth Protection Law
3. In case approval of the request for purchase is judged to noticeably cause technical inconvenience to “PREPhouse”
② The contract is considered to be established at the time when the approval of “PREPhouse” reaches the user in the form of receipt notification notice as specified in Art.12, Section 1.
③ “PREPhouse’s” expression of intention of approval should include confirmation of the user’s request for purchase and whether the user has potential sale, and information about correction or cancellation of the request for purchase.
Article 11 (Payment Method)
Any of the following methods of payment for the goods and services purchased at “PREPhouse” can be used. Nevertheless, “PREPhouse” may not collect any fees under any pretext in addition to the amount for goods in relation to a user’s method of payment.
1. Every sort of Account Transfer, such as Phone Banking, Internet Banking, Mail Banking;
2. Settlement by every sort of card, such as Prepaid Card, Debit Card, Credit Card;
3. Making on-line Deposit without a Bankbook;
4. Settlement using e-Cash;
5. Payment at time of receipt of goods and services;
6. Payment by points, such as mileage paid by “PREPhouse”;
7. Payment by “PREPhouse”-contracted or “PREPhouse-acknowledged gift certificates;
8. Payment by any other electronic method.
Article 12 (Receipt Notification Notice. Change and Cancellation of the Request for Purchase)
① “PREPhouse” gives a “Receipt Notification Notice” to a user when a user makes a request for purchase.
② A user who receives a “Receipt Notification Notice” can immediately make a request for a change or cancellation of purchase in case he/she finds inconsistency in expression of intention on the part of “PREPhouse”, and “PREPhouse” must handle this request without delay according to the user’s request. In case any amount was already paid, both parties should conform to the regulations on withdrawal of subscription specified in Article 15.
Article 13 (Supply of Goods)
① ”PREPhouse” will take necessary measures to assemble and package goods in order to deliver within 7 days from the date of a user’s subscription.
However, in case “PREPhouse” has already received the full amount or some of the amount for goods, “PREPhouse” will take measures within two business days from the date of receiving the full amount or some of the amount.
At this time, “PREPhouse” will take appropriate measures so that a user can confirm the supply of goods and their progress.
② “PREPhouse” will specify the means of delivery, share of delivery cost, and delivery period, etc. on the goods purchased by a user. Should “PREPhouse” exceed the agreed period of delivery, “PREPhouse” must compensate for the subsequent loss suffered by a user, except in cases where “PREPhouse” proves the delay are unintentional and it is not at fault.
Article 14(Refund)
“PREPhouse” must notify a user of the reason without delay when it cannot deliver or supply the goods for which a user has made a purchasing request when such goods are out of stock; in addition, “PREPhouse” will refund the amount to the user within two (2) business days from the day of receiving the amount when “PREPhouse” has received the amount for goods in advance, or “PREPhouse” will take the necessary measures for return.
Article 15 (Withdrawal of Subscription)
① A user who has made a purchasing contract with “PREPhouse” can withdraw his/her subscription within 7 days from the day of receiving the ‘Receipt Notification Notice.’
② A user cannot return items or exchange items for others under the conditions set out below:
1. In case goods are missing or damaged due to any action by the user? (nevertheless, it’s possible for a user to withdraw his/her subscription if packaging is damaged when the user confirms the content of goods.)
2. In case the value of goods noticeably depreciated on account of a user’s use or partial consumption;
3. In case the value of goods so noticeably depreciated with the lapse of time that it becomes difficult for a user to re-sell;
4. In case replication of items is possible due to goods having the same performance, but the packaging of the prototype model is damaged.
③ A user’s withdrawal of subscription is not limited in case of Sec.2, No.2 & 4 unless “PREPhouse” has taken measures in advance, such as clearly specifying limitations in an obvious manner, or providing a prototype model, etc.
④ A user can withdraw his/her subscription within 3 months from the date of being supplied with the relevant goods, or within 30 days from the day when the user was or could have been aware of the fact when the content of goods is different from the marked content and advertising content in spite of the regulations specified in Sec.1 and 2.
Article 16 (Effect of Subscription Withdrawal)
① ”PREPhouse” will refund the already-paid amount for goods within seven business days when goods are returned by a user. If “PREPhouse” delays refunding the amount of goods to a user, “PREPhouse” will pay the calculated arrears of interest by multiplying delay charge rates (annual rate of 24%) determined by "Laws and Enforcement Ordinance on Consumer Protection in e-Commerce" for overdue periods.
② “PREPhouse”, in refunding the amount above, will ask the operator who provides the relevant means of payment without delay to suspend or cancel the request for the amount for goods when a user has paid the amount for goods by a method of payment such as credit card or e-cash, etc.
③ In case of withdrawal of subscription, the expenses needed for returning the supplied goods are payable by the user.
“PREPhouse” will not demand cancellation charges or damages against a user on the grounds of cancellation of subscription. Nevertheless, the cost needed to return goods to “PREPhouse” in case withdrawal of subscription may be charged if the contents of goods are different from those of marked contents, advertising contents, or “PREPhouse” implemented contract contents.
④ In case a user shared shipping costs when he/she was offered goods, “PREPhouse” will mark clearly for the user to understand easily who pays the cost at the time of the user’s withdrawal of subscription.
Article 17 (Personal Information Protection)
① “PREPhouse” collects the minimum information needed to fulfill the purchasing contract at the time of gathering users’ information. “PREPhouse” treats the following matters as required matters and other matters as optional matters.
1. Name
2. Telephone Number
3. Expected ID (in case of a member)
4. PIN (Personal Identification Number) (in case of a member)
5. Email Address (or mobile phone number)
② At any time when “PREPhouse” gathers personal information that makes a user’s personal identification possible, “PREPhouse” will get approval from the relevant user.
③ The collected personal information will not be used for other than a proper purpose, or provided to a third party, without the relevant user’s consent and all the responsibilities for this matter are borne by the mall. However, the following cases are exceptions.
1. Supplying delivery businesses with the minimum information (name, address, telephone number) of a user, which is needed for smooth delivery;
2. Providing personal information in aggregate without identifying specific individuals for statistics preparation, scientific research, or market research;
3. When necessity arises for making payments consequent on goods transaction;
4. When necessity arises for identification for preventing ID expropriation;
5. In case unavoidable circumstances by laws and regulations arise.
④ When “PREPhouse” gets approval from users under Art. 2 & 3, “PREPhouse” will specify or notify all matters as enacted by Art. 22, Section 2 of the Act on Promotion of Utilization of Information Network, such as the identity (an organization he/she belongs to, name, and telephone number, other contact information) of a person in charge of personal information management, purpose of gathering and using information, and matters related to providing information to the third party (a person provided with information, the purpose of providing information, and the information contents to be provided), etc. and hereupon, users can withdraw their consent at any time.
⑤ Users can call for the reading and error-correcting of their own personal information possessed by “PREPhouse”, and “PREPhouse” should bear responsibility for taking necessary measures for this without delay. In case a user asks for error-correcting, “PREPhouse” will not use the relevant personal information until the error is corrected.
⑥ “PREPhouse” will minimize the number of the managers in charge of personal information in an effort to protect personal information, and “PREPhouse” is also to undertake all responsibilities for losses suffered by users due to the loss, theft, spill, and falsification of users’ personal information including credit card, and bank account, etc.
⑦ “PREPhouse” or the third party who was provided with personal information from ”PREPhouse” will destroy the relevant personal information without delay when the purpose of gathering personal information or the purpose of being provided with the information is fulfilled.
Article 18 (Duty of “PREPhouse”)
①”PREPhouse” will not take any action which laws and regulations and this clause forbid or which goes against good public order and custom; in addition, “PREPhouse” must do its best to provide goods and services continuously and stably as determined by this clause.
② “PREPhouse” will be equipped with a security system for protecting users’ personal information (credit information included) so that they can use the Internet service safely.
③ “PREPhouse” is liable for a user’s loss as a result of doing pre-arranged unfair marking, or advertising behavior which is forbidden, as enacted by Art. 3 of the Law on "Fair Marking and Advertising" of goods and services.
④ “PREPhouse” will not send any unapproved advertising e-mails.
Article 19 (Responsibility for Member ID & PIN)
① The responsibility for managing the user’s ID and PIN, excepting the case of Art.17 shall rest on the member.
② A member shall not disclose to third parties use his/her own ID & PIN.
③ In case a member has his/her own ID & PIN stolen, or is cognizant of the fact that a third party is using his/her own ID & PIN, the member should immediately notify “PREPhouse” of the fact, and follow its instructions.
Article 20 (The User’s Duty)
The user is not allowed to engage in the following behaviors.
1. Registration of false contents at the time of making a request or alteration of information;
2. Expropriation of others’ information;
3. Change of information posted on “PREPhouse” Website;
4. Transmission or posting information (c/t program, etc.) other than that determined by “PREPhouse”;
5. Infringement of intellectual property rights, such as a copyright held by “PREPhouse” or any third party;
6. Acts of bringing disgrace on “PREPhouse” or any third party, or obstructing the business of “PREPhouse, or any third party.
7. Acts of posting messages, images, or voice messages that are obscene, violent, illegal, threatening, or against good public order and customs on the website.
Article 21 (Relationship between Linking “PREPhouse” and Linked “PREPhouse”
① In case superordinate “PREPhouse” and subordinate “PREPhouse” are connected through the mode of the hyperlink (ex: The subjects of the hyperlink include texts, drawings, and moving images, etc.), the former is called linking “PREPhouse” and the latter is called linked “PREPhouse (Website).
② The linking “PREPhouse” does not undertake to guarantee liability for any transaction of the goods independently provided by the linked “PREPhouse”, except as specified in a message on the initial screen of the linking “PREPhouse” or a pop-up screen at the time of being linked.
Article 22 (Attribution of a Copyright and Limit on its Use)
① The copyright on the works made by the “Mall” and other intellectual property rights will be vested in the “Mall.”
② A user is not allowed to use, or allow third parties to use, information, whose intellectual property rights are vested in “PREPhouse”, from the information obtained by using “PREPhouse” for the purpose of making profits through the methods of duplication, transmission, publication, distribution, broadcast and others without prior permission of “PREPhouse”.
③ “PREPhouse” will provide the relevant user with information if it uses any copyright vested in a user by agreement.
Article 23 (Dispute Resolution)
① “PREPhouse” will consider any legitimate opinion or grievance raised by a user and set up and manage ‘the Handling Machinery of Compensation for Loss’ in an effort to compensate for the damage.
② “PREPhouse” will handle the grievances and opinions submitted by users in a timely manner. However, in the case that prompt handling is difficult, “PREPhouse” will notify users of the reason for delay in handling and implement a handling schedule immediately.
③ In case there is users’ relief request in relation to the dispute in e-Commerce arising between “PREPhouse” and users,
Article 24 (Jurisdiction & Proper Law)
① The lawsuit for e-Commerce arising between “PREPhouse” and a user is based on the address of a user at the time of dispute, and in case of a lack of an address, handling the dispute will be based on the exclusive jurisdiction of a district court having jurisdiction over the user’s temporary dwelling place. However, in case the address or temporary dwelling place of a user at the time of dispute or in case a user is a resident abroad, the user will file the dispute with a competent court specified in the Civil Proceedings Act.
② For any lawsuit regarding e-Commerce arising between “PREPhouse” and a user, the Korean laws will be applied.